082 699 4311
  enquiries@thefrozenkitchen.co.za
 
     

How to order

 

We provide a convenient way to fill your fridge with delicious meals.


Order Process:

 

Register on the site with all the necessary detail. Click here >>>

Confirm your information via the confirmation email sent to you.

Login in with your unique username and password.

Go to the menu page and load items to your basket that you would like to order.

Follow the directions to finalize payment and delivery details.

Review your order and submit it.

Watch out for your email to confirm that we have received your order.

 

Delivery:

To keep delivery cost as low as possible we have a minimum limit of R150 per order.

There are 2 methods of delivery to choose from, by courier or pick up at our depot in Johannesburg or Potchefstroom.
(GPS coordinates will be provided with in the confirmations email)
 

Please make sure to indicate which option you choose.

Courier delivery:
A standard delivery fee of R 120 applies per order.

Unfortunately we only deliver in the following areas for now:

Boksburg
Carletonville
Fochville
Johannesburg
Klerksdorp
Krugersdorp
Kempton Park
Potchefstroom
Pretoria
Randfontein

We will be expanding soon. If you live outside the current delivery areas please contact us directly. Extra costs will apply.

All the items on the menu are made to order.

Once we have received your order we will deliver within 3 days, depending on your location and the delivery speed you chose. If you decide on pick up, your order will be available within 2 days’ time.

Important information:

• There are safety measures we must take to keep the products frozen to be delivered in mint condition.
• The products will be delivered in a polystyrene container, frozen and kept frozen by dry ice.
• Dry ice is dangerous and must be handled with care.
• Please read the instructions that come with your package carefully.
•
We provide detailed instruction regarding the handling of the ice.
• Keep children and pets away from the containers at all times.
• Feel free to contact us at any stage or see out terms and conditions for further information.
 

 
 

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